Mobile Email - Signpost To An Intelligent Future

Released on = August 22, 2006, 5:56 am

Press Release Author = Sirenic

Industry = Computers

Press Release Summary = Mobile Email through the use of MobilePA, the service from
Sirenic, highlights a growing trend towards personalisation of content delivery on
mobile devices - an area where artificial intelligence could in time come into its
own.

Press Release Body = The age of artificial intelligence may be a long way off, but
nonetheless there are already signs of how its application could change the way we
access and use information. One of these is provided by Sirenic, a software company
whose MobilePA service gives access to email and other business applications from
existing mobile phones, smartphones, PDAs and via any web browser. Users can use
Mobile PA to organise personal calendar, contacts and tasks information. News
information is also available through the application, and enterprise customers can
request additional business applications, CRM systems and data feeds to be
integrated too. However, the feature that makes this service most interesting is its
ability to \'learn\' what information the user requires on the move.

The company\'s key selling point is its \"Relevance Server,\" which according to
Sirenic, \"analyses all the available content, and compares it to each individual\'s
interests and needs, dynamically adjusted according to their use of the system and
their current context\". This enables features such as personalisation,
prioritisation, summarising and cross-referencing items to be included in the
MobilePA application. By analysing the user\'s interests, previous usage and current
context, the tool claims to be able to categorise and prioritise data to meet their
needs. It can identify related information and offers a contextual search facility
to help individuals deal with the problems of \'information overload\'. While Sirenic
is by no means the only information company seeking to provide intelligent
personalisation tools - one has only to think of search engines suggesting results
based on analysing a user\'s past search history - its use in the mobile context is
indicative of a general trend and highlights some interesting potential
applications.

AI technology seems especially suited to serving information on the move, when users
are likely to want information even more quickly and with less investment of time
and effort than when they are sitting at their desks. For example, when combined
with location-based technologies such as GPS or RFID tags, technology that can learn
both from past usage by the user and their immediate local context could provide a
compelling level of personalised data support in the area of local information and
mapping services. With the major search engines investing considerable efforts in
the area of providing local information and mapping services on mobile phones, such
technologies are an area they will need to watch.

While many of the \'personalised\' services that are currently available could be more
accurately classified as customised - where the user has some active involvement in
the tailoring of information to their preferences - companies such as Sirenic are
symptomatic of the trend towards the automatic analysis and prioritisation of
information for individual users. As technology companies and information providers
work together to develop services offering true personalisation, the need for
relevance and accuracy will be paramount - users will only befriend smart computers
if they can improve their speed and ease of consuming information.

CElectronic Publishing Services







Web Site = http://www.mobilepa.com

Contact Details = Nick Ward
41 Basepoint Enterprise Centre, Anderson\'s Road
Southampton , SO14 5FE
$$country

+44-776-5257365
nick_ward@sirenic.com
http://www.mobilepa.com

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